The bountiXP website at www.bountixp.com (the “website”) and bountiXP Digital Employee Engagement Platform (the “Service”) are made available by bountiXP (Proprietary) Limited, a South African limited liability company (the “Company”). The Company respects its Users’ privacy and recognises the need for appropriate protection and management of personal information, such as a User’s name and email address.
Information collected by the Company:
The Company will place “Cookies” on the User’s hard drive during the User’s visit to the website. This will assist the Company to track the number of unique visitors to the website, whether or not those visitors are repeat visitors, and the source of the visits. Cookies also allow the Company to collect information about Users and their visits to the website, such as IP addresses, browsers, flash version numbers, operating system, screen resolutions, time of visits, etc. Cookies cannot retrieve any other data from a User’s hard drive, pass on computer viruses, or capture any email addresses. The User can set the computer settings to provide an alert when a cookie is being placed.
Cookies can be cleared or disabled by using the relevant selection in the web browser. Please note, however, that permanently disabling Cookies may impede your use of the website and Service.
During a website visit, the User may elect to provide the Company with personal information, such as the User’s name and contact details, via email, web based forms, or other means.
If the Client subscribes to use the Service, the Company will request a valid credit card or account information in order to process the order. Financial information provided via the Company’s website and service is transferred using a secure connection and does not save the credit card information. The Company uses tokenisation to associate payment information to the Client’s account.
The Client’s credit card information is saved by a third party service provider, which the Company uses for credit card processing. The Company maintains a written agreement with the third party service provider, to ensure appropriate security and confidentiality measures are in place, and to safeguard personal and financial data.
The Company will not authorise the release of personal or financial information to any third party which is not directly involved in processing the transaction. This information may be encrypted and stored for logging purposes in accordance with applicable regulatory requirements. Credit card numbers are used only for processing payments and are not used for any other purposes.
The Service is a Digital Employee Engagement Platform. Information which is uploaded for the purpose of establishing and maintaining a trial or subscription account to use the Service, may include the name, email address, telephone number and photograph of the User. The information is displayed to Users of the Client account, including the account owner, administrator(s) and team members.
The Company, as an operator for the Client, will never sell, trade or rent User personal information to third parties. The Client, in accepting the Terms and Conditions of the Service, agrees that the Users’ express permissions were received prior to accepting the Terms and Conditions. The Company does not supplement the personal information provided by the Users with information collected from other sources. All information collected will be used for the purpose of providing the Service to the Client.
The Company may release relevant personal information where it is required to comply with legislation or subject to disclosure, pursuant to judicial or other government subpoenas, warrants or orders.
Protection of personal information
Personal information entered by the User is stored in a secure third-party database in encrypted format and sent and received using a secure SSL connection.
Reviewing, changing and deleting personal information
At any time a User may review, change and delete personal information that was entered under the Account Profile Management functionality of the User account. If the User wants to remove his/her profile, the User must request the Client to submit such a request to the Company. The Company will fulfil such a request within thirty (30) days and provide the User with confirmation once the information has been corrected or deleted. To request any deletion of personal information or removal of an entire account, the Client must send such request to email@example.com.